VELO+:
Loyalty CRM

 

To build a better relationship with their customer base, and to keep them engaged for longer, VELO (Scandinavia’s #1 Nicotine Pouch) wanted to create a loyalty scheme that rewarded people, simply for collecting points.

No biggie. We just needed a name. A landing page. Some social posts. Oh, and the entire CRM journey.

Did I mention the 5-day turnaround?

VELO+ landing page

 

Email 01: After sign-up

VELO_LOAYLITY_EMAIL_CRM_01_2.png
 

Email 02: Follow-up

 

Email 03: Survey

 

Email 04: Driving purchase

 

Email 05: Refer a friend

 

Email 06: Points update

 

Email 07: Birthday reward

 

Social

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